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How to use

One phone call to JHD

What do you do when something like this happens?

"What can I do on rainy days?"

Our operator will give you recommendations for sightseeing, food and shopping. If necessary, we can also make a reservation for you.
What ever you need: we are just one call away.

"What do I do when I fall ill?"

Just tell us where you are and we will tell you how to reach the closest hospital with English speaking staffs. If needed we can also call a taxi for you.

"I need to know how and where to change trains"

ust let us know from where you are departing and where you want to go. We can send you the best route on your phone, so you can always check it again.

What we do

・The operator will solve whatever it is that troubles you in Japan.
・We can service you through telephone or mail.
・We can help in English, Chinese, German, French and Dutch.

Customer's Voice

Have a look about what our customers have to say.

Leo C.


"I needed to meet up with someone for work, but I got completely lost. Even when lost, a quick call to JHD and I was helped on my way. We managed to figure out the quickest way to where I needed to be."

Lara G.


"The second I arrived in Japan, I called JHD and asked for a recommendation for where to go. After telling what I would like to see and do, they gave me a few great recommendations in the area."


JapanHelpDesk® can do their work thanks to the Japan Asia Promotion Foundation (JAPF).
JAPF came into existence in 2006 thanks to the backing of various Consulates and Embassies in Japan
(including but not limited to those of Thailand, Vietnam, Cambodia, the Philippines and Korea)

Japan Asia Promotion Foundation

JapanHelpDesk® is one of the first services in Japan that aims to help foreigners traveling Japan with any problem they come across, so that they can have a pleasant time here.
JapanHelpDesk® is a registered trademark.